Policies

Chart House Suites Policies & Hotel Information

All rooms are non-smoking, and no pets are allowed.

Check-in time is 4:00 PM; check out time is 11:00 AM.

Your credit card provided at the time of reservation will be charged full amount, room and tax, on the day of arrival.

Cancellation and Early Departure

  • No shows will be charged one night’s room rate.
  • For a stay of one week or more, you must cancel more than seven (7) days prior to stay
  • For stays under seven nights, you may cancel up to three (3) days prior to arrival
  • You must have a cancellation number to avoid a cancellation fee.
  • There is a seventy five dollar ($75) early departure fee.

Office closes at 7:00 PM, any reservations for the same arrival date must be made no later than 11 am.

If we are not able to collect payment by the day of your arrival, your reservation will be cancelled.

Hotel Services

1 Parking Pass/Space per Reserved room.

PHONES: Local and 800 calls are free.

MAID SERVICE: Available between 9:00 AM and 4:00 PM. No service on holidays.

COIN LAUNDRY: Coin operated washer and dryer available from 9:00 AM until 7:00 PM.

ICE MACHINE: Located next to the soda machine in the lobby area. Please use ONLY the ice buckets provided. Please DO NOT fill your coolers from our ice machine as it does not make sufficient ice!

SHUFFLEBOARD: Enjoy! Instructions are available in the office.

Pool

Pool area is open from 9:00 AM until 7:00 PM.

  • All children must be accompanied by an adult.
  • Keep FOOD & DRINKS at tables only, and away from pool edge. ABSOLUTELY NO GLASS IS PERMITTED IN THE POOL AREA.
  • Be courteous of others while using floats and other water toys in the pool. Please, no rafts. Please use the shower located in the pool area to rinse before entering the pool or spa.

POOL TOWELS: Towels are for pool use ONLY, and are available in the front office and must be signed out. Please DO NOT take our towels to the beach!! There is a twenty dollar ($20) fee for each pool towel not returned. Bath towels, bedspreads, and blankets are for room use only.

Private Marina

Must reserve your slip in advance, boats cannot be launched from the Marina.


At Chart House Suites On Clearwater Bay, we are committed to ensuring that individuals with disabilities enjoy full access to our websites. In recognition of this commitment, Chart House Suites On Clearwater Bay is in the process of making modifications to increase the accessibility and usability of this website, using the relevant portions of the Web Content Accessibility Guidelines 2.0 (WCAG 2.0) as our standard. Please be aware that our efforts are ongoing.

If, at any time, you have difficulty using this website, or with a particular web page or function on this site, please contact us by phone (727)-449-8007 or email [email protected] and we will make all reasonable efforts to assist you.